Policies & Legal

Last updated: September 2026

This page provides access to TuBoleto’s principal legal, privacy and operating terms for international Vendors using TuBoleto’s Canadian market-entry, warehousing, fulfillment, logistics, marketplace and technology services.

International Vendor Framework

International Vendor & Services Terms

The core terms governing the commercial relationship between TuBoleto and international Vendors, including services, onboarding, inventory ownership, the Vendor’s Importer of Record responsibilities, fees, technology, suspension and termination.

Warehouse & Inventory Terms

Terms governing receiving, counting, storage, inventory records, quarantine, recalls, loss or damage, removal, non-payment and inventory disposition.

Import & Product Compliance Responsibilities

Vendor responsibilities as Importer of Record, importer setup, customs documentation, tariff classification, valuation, duties and taxes, labelling, regulated products, recalls and Canadian product compliance.

Fulfillment, Shipping & Returns Terms

Terms governing order processing, pick and pack, shipping, carriers, tracking, fulfillment incidents, customer returns, grading, chargebacks and related operations.

Product Assessment Terms

Terms for TuBoleto’s Product Assessment service, including the CAD $299 per-product fee, non-refundable and non-creditable payment terms, research limitations and decision-support scope.

Vendor Operating Standards

Operational requirements covering inbound shipments, ASNs, pallets, cartons, SKUs, barcodes, marketplace preparation, order instructions, returns, recalls, capacity planning and offboarding.

Data & Technology Terms

Terms governing the Vendor Dashboard, WMS, integrations, APIs, Customer Agent, Product Assessment technology, AI-assisted tools, security, data access and third-party platforms.

Privacy

Privacy Policy

Explains how TuBoleto collects, uses, shares, stores and protects personal information across its websites, marketplace, logistics operations, Vendor Dashboard, WMS, Product Assessment, integrations and related services.

How These Documents Work Together

The International Vendor & Services Terms form the core international Vendor framework. The other policies and operating terms supplement those terms for specific services and activities.

A Vendor may also receive a quotation, service order, pricing schedule, SLA, marketplace addendum or other written agreement containing service-specific commercial terms.

Where a specifically negotiated written agreement conflicts with a general policy, the specifically negotiated agreement may prevail with respect to the matter it expressly addresses.

Current Commercial Information

Service-specific pricing, storage rates, fulfillment rates, receiving fees, transportation charges, minimums, payment schedules, service levels and other commercial details may be established in TuBoleto’s current quotations, pricing schedules, service orders or account plans.

Questions

Questions about these policies or TuBoleto services may be submitted through TuBoleto’s current official contact channels.